FAQs
Most Asked Questions For Our Customers
1. Where can I find the instructions?
An instructions card will be enclosed in each box. However, if the instructions card is misplaced, you will be able to access our instructions on the rules tab of our website.
2. What if I’m 21 and older, but I’m a light weight?
While game penalties are intended to be shots, a simple sip from your cup will do. The game can also be played without alcohol. Get creative with penalties if you play this way. Remember to drink responsibly and if you end up super drunk you definitely didn’t Keep It A Buck!
3. I love this game, where can I share my game experience?
We would love to see your photos and videos of your game night, house party, kick back, or girls night! Use the hashtag #lkeepitabuckpartygame or tag us on Instagram @keepitabuckpartygame.
4. Are you making other editions?
Yes, be on the lookout. Get first access by signing up for our email mailing list on our website or follow us on Instagram @keepitabuckpartygame.
Shipping
- How long will it take my order to ship?
Your order will be shipped in 1-3 days.
- Do you ship Internationally?
Yes, we do! If you’re having issues during check out, please email us at customerservice@keepitabuckpartygame.com.
- Do you accept returns?
If you have an unopened game that you purchased from us within the last 30 days that you wish to return please reply to your shipping or confirmation email and we will assist. We do not accept or issue refunds for opened returns.
Return Qualifications: Your item must be unopened and in great condition. Given you have an issue after you open the box, we will assist with your needs on a case by case basis.
If the return is approved, we will email you a return label and deduct shipping cost from your return.
- Are you a minority owned business?
Yes! We are owned and operated by a black woman.
5. What happens after I email your support team?
After we receive your email, one of our team members will reach out within 24-48 hours pertaining to your request.
6. What are the steps to receive a military discount?
Email customerservice@keepitabuckpartygames.com with your military (APO, MPO, FPO or DPO) address.
Our team will then provide you with a coupon code to check out with. You will have to ensure that your shipping address is to a military address. Any order that isn't shipped to a military address or your military status isn't confirmed verified another way will be cancelled.
Please email our support team at customerservice@keepitabuckpartygames.com, if you don't have a military address but have other forms of verification.
7. What if I am a veteran, how do I also get the military discount?
Please email our support team at customerservice@keepitabuckpartygames.com, to provide other forms of verification.